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Support

The Government Digital Service supports GovWifi network administrators on problems with the central authentication service.

End-user support for GovWifi is the responsibility of the relevant IT support helpdesks of public sector organisations offering GovWifi. They will be able to check user devices and also ensure the local network is working.

If an individual user in your organisation is having trouble connecting to GovWifi

If your entire organisation is having trouble connecting to GovWifi

If you find a problem with the central authentication service or can’t resolve an issue locally, please contact us.